Lean and operational excellence training & consulting for manufacturers

Our promise

  • High Energy
  • Return On Investment
  • Permanent Results

Steps

Pragmatic, simple and designed by engineers.

  1. 1High-level assessment
  2. 2Prioritization of the area to be improved
  3. 3Plan for high energy training, with practical content
  4. 4Private consulting sessions to help you implement the notions learned and reach your goals

Self-diagnosis

If any of these apply to you, call us:

  • You don’t have time to train your team and general trainings did not help deliver results
  • You see the same mistakes made repeatedly
  • You have technical or operational problems, and you can't get to the root cause
  • There are major disruptions when an employee leaves your company/department
  • Nobody has time to manage improvement projects, or it just doesn't stick
  • Nobody has time to analyse your data, improve your processes, implement SPC, KPIs, Dashboards
  • You think you need more inspectors to catch all the defects
  • Your most frequent root cause is ironically “lack of training”
  • Your Quality Manager needs support
  • You need your team to make data driven decisions
  • You are losing money or even worse, you are losing customers

Our customers

  • Small to Medium Sized Manufacturing Companies

  • Executives

  • Department leaders

  • Ambitious Engineers

About Us

Founder and president

Name

Josiane Durocher

Nickname

Super Jo

Experience & Education

  • Manufacturing industry → 20 years; ~10 years in military industrial, ~10 years in electric motors, ~10 years at the executive level

  • Certified Professional Engineer

  • University degrees in Mechanical Engineer, Quality Assurance & Management, and Engineering Project Management

  • Certified Lean Six Sigma Black Belt, Project Management Professional (PMP), Lead Auditor

  • Professional Snowboard Instructor, Level 3 & Free Style → 10 years

  • Certified/Proficient Solo Sky Diver, Kite Surfer, Motorcyclist, Skateboarder, Surfer, Bungee Jumper, Scuba Diver, Downhill Biker, Obstacle Race Runner

Passions

  • At work:

    • Make Customers Happy

    • Reduce Waste

    • Deliver Results

    • Share Knowledge Efficiently

  • Outside of work:

    • Family and Friends

    • Extreme Sports

    • Learning and Reading

    • Giving Back

visibility Vision

Create the most compelling Operational Excellence training and consulting services of the 21st century by using a SMART approach and including fun and excitement in the day-to-day work.

crisis_alert Mission

Show up with a smile every day and help manufacturers and professionals reduce waste and increase profits.

volunteer_activism Guiding principles

  1. Provide an empowering work environment

  2. Promote passion, out of the box thinking, and crazy ideas

  3. Keep it simple, execute, and get results

  4. Anticipate customers’ needs and exceed expectations

  5. Honor people’s ideas, aspirations, and unique communication and learning styles

  6. Respect all living creatures on this planet

People will forget what you said, people will forget what you did, but people will never forget how you made them feel.
- Maya Angelou

Consulting

You don’t need to hire expensive full time Operational Excellence professionals; you just need to train your current workforce and/or bring in help when required.

Rate

  • Contact us to get our price list

  • Preferred rates available for service bundling

Training

Online and in-person

Training brochure

Resources

  • Videos (coming soon)

  • Book recommendations

  • Blog (coming soon)

Testimonials

Josiane has demonstrated exceptional commitment to the organization, is always ready to do the HARD WORK that is required and remains focused on the results the company needs.

- RB, CEO

Josiane has demonstrated the necessity to focus on CUSTOMER SATISFACTION, even in the face of very adverse conditions and relationships.  Her perseverance and tenacity has left me in awe numerous times this year.

- DB, COO

Josiane consistently evaluates details of programs and EXECUTES based on the best interest of the Company and the customer.

- DN, Director Supply Chain

Not only does she have Customer Satisfaction at the front of her mind, but the safety and WELLBEING OF EVERYONE.

- RB, Programmer

Contact

Call, text, or email us.

514-771-3876josiane.durocher@leanleaders.biz

Contribution

Help Lean Leaders support these organizations.

Anonymous for the VoicelessChildren's HospitalRed Cross